CampiUp ("we", "us", or "our") is operated by Semer Belghith. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CampiUp mobile application and website (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please stop using the Service.
1. Information We Collect
We may collect the following types of information:
a) Information you provide directly
- Account information: name, email address, profile photo, and password when you register.
- Profile data: bio, outdoor interests, and location (wilaya/region in Tunisia).
- User content: posts, reviews, photos, and comments you submit to the community feed.
- Pre-registration data: email address and role (adventurer or center owner) submitted via our waitlist form.
- Contact form: name, email, and message when you contact us.
b) Information collected automatically
- Device information: device model, operating system version, unique device identifiers, and mobile network information.
- Usage data: pages viewed, features used, time spent in the app, and crash reports.
- Location data: approximate location (region/wilaya level) if you grant permission, used to show nearby camping spots and events. We do not collect precise GPS coordinates without explicit consent.
- Log data: IP address, browser type, and access timestamps when you use our website.
c) Information from third parties
- If you sign in via Google or Apple, we receive your name and email address from those providers, subject to their privacy policies.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Provide the core features of the Service: discovering camping spots, joining clubs, posting in the community feed, and connecting with other outdoor enthusiasts.
- Send you transactional emails (account verification, password reset).
- Send service-related notifications (new club updates, event reminders) — you may opt out at any time.
- Improve and personalise the Service based on how you use it.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations.
We do not sell your personal data to third parties.
3. Sharing of Information
We may share your information in the following circumstances:
- With other users: your public profile (username, profile photo, posts, reviews) is visible to other CampiUp users as part of the community experience.
- Service providers: we use trusted third-party services (e.g., cloud hosting, email delivery, analytics) that process data on our behalf under confidentiality agreements.
- Legal requirements: we may disclose information if required by law or to protect the rights and safety of our users or the public.
- Business transfers: in the event of a merger or acquisition, your data may be transferred to the successor entity.
4. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time (see Section 7).
5. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
6. Cookies and Tracking
Our website uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse usage. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your account and personal data.
- Opt out of marketing communications.
- Data portability — receive a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us at contact@campiup.com. We will respond within 30 days.
8. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: